After changing a prospect category, click Update Category and the category will be udpated.

Yes, all prospects entered manually, imported, or from your website count toward your annual limit. See Using the Action Generator

A page hit is the number of times your webpage has been viewed by visitors. 

No, if in Account Settings, default category is set to "None", all manually added prospects will go into the "None" category. See Edit Your Account and Add a Prospect

Yes, you can import prospects via excel, or address book importer. See Add Prospects

Yes, you can export your Outlooks into an excel spreadsheet and then import into NetGen. 

The email history of a prospect will display all email messages sent to the message. See Manage Prospects

A prospect can opt-in by clicking on the opt out link on the bottom of a NetGen email and unchecking opt-out. 

Active prospects are prospects within your account that are not deleted. Deleted prospects can be recovered and count toward annual limit. 

Prospects that have given you permission to contact them through email about your products or services. 

Your calendar is in Prospect Generator in the Calendar sub tab. See Utilize & Manage Your Calendar

NetGen's Calendar holds all actionable items directly associated to prospects within your NetGen account, making it easy to update notes, send emails, and update prospect category. See Utilize & Manage Your Calendar

Yes, you can receive an email reminder to any calendar event. See Utilize & Manage Your Calendar

Yes, when sending a Direct Email, hold the shift key down and click on each category you want to send the email blast to multiple categories. See Email Blast a Category of Prospects

There is no limit to how often you can send out an email blast, however over-sending email messages will increase your opt-out percentage and may negatively affect your business growth. 

We suggest for each prospect to receive no more than (1) email blast per 7 day period. 

Yes, you can easily create links to prospect capture forms with the Link Generator tool. See Create Links to Forms & Web Pages

Yes, you can easily create links to web pages with the Link Generator tool. See Create Links to Forms & Web Pages

The types of links  created by the Link Generator are hyperlinks, text links, button links, image links and embedded in page links. See Create Links to Forms & Web Pages

All content for products in Marketing Generator come directly from your company marketing department. See Customize & Order Marketing Materials

Yes, depending on the options that have been provided, you can use images from your Library Generator in Marketing Generator print products. See Customize & Order Marketing Materials

Most products take between 5-7 days business days for delivery. See Customize & Order Marketing Materials

The Content Library holds images, documents and media videos available to view, download and use within the NetGen system.

Yes, you can upload your own images in the Library Generator. See Manage Images & Documents

Yes, you can attach documents loaded in Library Generator to any created email message. The attachment will display as a link, rather than a full file attachment allowing easy access to recipients of your email. See Manage Images & Documents.

Yes, you can download and print all documents provided to you by corporate. See Manage Images & Documents

My Signature is a signature that is created upon account creation and is included on all company email messages and web pages. My signature information comes from Account Settings fields. See Edit Your Account

Yes, you can upload an image from your camera through your computer directly to Library Generator. See Manage Images & Documents

The height of the image should be no greater than 90 pixels x 90 pixels. The system will automatically maintain aspect ratio. 

No, you cannot upload your own videos. 

Yes, you can add videos as an attachment link within an email message. When clicked on, the video will play. See Build an Email

Yes, you can connect videos as a link within email messages. See Build an Email

My Text is a region on a web page that has self managed text content. See Edit Your "My Text"

No, you can only add text to My Text. 

My Text region will hold up to 1,000 characters, however design of web page will dictate best number. See Edit Your "My Text"

You can have multiple user logins, however this is a permission based feature.

The prospect limit is dictated by your permission group. See Action Generator Annual/Limit for account limitations. 

A permission group determines content and tools available within the NetGen system. 

Prospects are assigned to categories and the category determines which email messages the prospect will receive. Category naming conventions also follow a sales flow. 

Yes, you can assign a category to multiple capture forms. See Build a Prospect Capture Form. 

Categories follow a sales flow, as well as email messages that reflect where the prospect is in the sales flow. By moving the prospect from one category to another, new email messages are triggered that take a prospect from interested to a customer. 

Prospect management is done within Prospect Generator. See Manage Prospects

No, there are no limitations to how many email messages you can build. 

The fields First Name, Last Name and Email  can be pulled into an email message to personalize the message sent to your prospects. See Build an Email

Yes, you can build HTML emails using the HTML editing tool within Email Message Details. See Build an Email

A prospect capture form is a form that has a header, survey questions, a footer, and a confirmation page. Forms may be placed on web pages, or linked to from other web pages using the Link Generator tool. See Build a Prospect Capture Form

Yes, you can add images to the header, footer, and confirmation page of a form. 

Prospect information collected will go directly into Prospect Generator. 

Search engine key words cannot be placed on NetGen Web Pages. The system administrator controls all browser key words in order to drive leads to Corporate Web Pages. These controls allows all company associates to market in the same arena - and market fairly. 

A web page PURL is the address of your web page on the world wide web. Each web page PURL has a subdomain that makes the web page specific to your account. See Getting Started on your Dashboard

The Web Builder is a web building tool that allows you to build web pages with approved content without any working knowledge of HTML. 

We suggest using the latest version of Firefox, Internet Explorer, and Safari. 

We suggest connecting the capture form to a category to automate prospect followup. See Create & Launch a Campaign

No, you can build as many campaigns as you wish. 

Yes, you can connect an email to multiple Categories. See Create & Launch a Campaign

Yes, you can connect a category to multiple forms. See Create & Launch a Campaign

In order to build a campaign, you will need to have email messages, categories and a prospect capture form. 

Yes, you can export prospects from a single campaign. See Manage Campaigns

Yes, you can use the Search to search for prospects by category or form. See Manage Prospects

A coop is a tool that allows you to automatically distrubute prospects generated from a shared revenue marketing campaign to members of the coop. 

Yes, Users are invited by their User Name to be members of a Coop. 

Prospects generated by Coops are distributed to Members based upon the number of shares they have been assigned, round robin style. See Create a Coop

No, there are no limitations to how many survey's you can build. 

Yes, you can export prospect survey answers to Excel and manage. See Manage Campaigns

No, survey's are only sent to contacts outside of NetGen. See Send a Survey

No, there are no limitations to how many signature's you can build. 

Yes, if you have Library Generator, than you can add an image to your Signature. 

Yes, you can create hyperlinks with the signature editing tool and link to specific web pages. See Build a Signature