Click on the QnA tab within Marketing Generator to find quick answers to your questions. There you will also see phone numbers of the print vendors fulfilling all print products for your company.
Commonly Asked Questions
Q: Who provides the marketing products I can choose from to print? A: All content for products in Marketing Generator come directly from your company marketing department.
Q: Can I use my own images in some of the marketing products? A: Yes, depending on the options that have been provided, you can use images from your Content Library in Marketing Generator print products.
Q: What resolution should my images be that I upload? A: For print to be of the highest quality, we suggest that any image that you will upload to be printed is no less than 300 dpi.
Q: How long does it take to receive my order? A: Most products take between 5-7 days for delivery.
Q: Will a proof be sent to my email account prior to printing and shipping? A: No. A proof will be seen immediately after you customize and preview the product. The image along with the information on the screen is your proof. When ordering, once you check the “Approved” box and submit payment information, the printer will process your order. To view previous orders, click on the "Orders" tab, and then click "View Proof".
Q: What type of paper is used for the business cards? A: This varies by printer and by product. Contact the printer for specifics.
Q: I have not received my order, who do I contact to see if my order has shipped? A: Contact your printer. Print Vendors can be found in the Marketing Generator QnA tab.